CineLog

Support

Need help with CineLog? Send a support request and include the username on your account, what device you are using, and a short description of what happened.

Email Support

Common Help Topics

Account sign-up, login, password, or email verification issues.
Adding, editing, or deleting movies and TV shows from your library.
Using hubs, comments, shared titles, profiles, and recommendations.
Uploading profile pictures or gallery images.
Deleting your account or updating your profile settings.

Before Contacting Support

Make sure you are connected to the internet.
Close and reopen the app if something appears stuck.
Check that you are using the latest version of CineLog.
If possible, include a screenshot of the issue in your email.

Privacy

For privacy details, account data, uploads, and deletion information, view the CineLog Privacy Policy.